Zalando

Zalando uses AI on its website and in the app, which has reduced returns for items with specific size recommendations by around 10% on average; virtual fitting rooms cut returns by up to 40% in pilot projects. Zalando will also handle online orders for Marks & Spencer in 22 European markets and earns a fee on each stored and shipped parcel to boost warehouse utilization and lower fixed costs. Analysts have raised profit outlooks, the stock rose about 20% over the past month; third-quarter figures will be released on 3 November. » More on handelsblatt.com

Sereact has deployed its two‑arm robot systems on the Cortex platform in live operation at fulfillment centers in Greven and ?wiebodzin to autonomously handle Zalando returns. The solution identifies, captures and sorts previously unknown garments without object‑specific training and is offered on a Robotics‑as‑a‑Service basis. Zalando is a strategic investor in Sereact’s Series B round, and the partnership aims to expand returns automation across Europe to reduce manual labor and stabilize quality. » More on finanzen.net

Zalando will not pay a dividend for the time being and is prioritizing profitable growth and a solid liquidity reserve; excess capital will be used for share buybacks. Co-CEO Robert Gentz expects further organic growth and announced the development of a “lifestyle AI”. He believes it is unlikely that AI agents will fully replace fashion-related shopping. » More on finanzen.net