Currys Aktie

Currys has implemented NICE’s cloud-based CXone platform for its entire service operation in the UK, South Africa and India. The solution consolidates voice, email and social‑media channels, processes around 6 million customer interactions annually and was deployed with Concentrix. Currys reports a first-contact resolution rate of nearly 80%, contacts per order falling to 0.18, and marked improvements in Net Promoter Score and reduced complaints. The company also uses NICE Workforce Management for forecasting and staffing optimization. » Plus sur de.investing.com

Currys reports a near 3,000% spike in fan sales over the latest heatwave weekend and a 330% rise in air-conditioning sales, leaving stock tight ahead of another expected UK heatwave. Full-year sales rose 6% to £9.2bn and pre-tax profits climbed 23% to £153m, with UK stores up 3% as the retailer expanded into new product categories and services. CEO Alex Baldock said Currys has secured computer and mobile supply through at least September but warned of inflationary pressure from a global silicon chip shortage. » Plus sur theguardian.com

Currys reports H1 2025/26 revenue up 8% to £4,230m and adjusted EBIT of £54m (+32%), accompanied by an increase in adjusted earnings per share to 1.6p. Free cash flow rose 68% to £84m, and net cash improved to £133m. The Nordics segment delivered strong results with revenue +11% and adjusted EBIT +94%, while UK & Ireland recorded a 17% decline in EBIT due to government-related cost increases. Currys reinstated the dividend (interim dividend 0.75p) and launched a £50m share buyback programme; the stock rose about 10% on the announcement. » Plus sur de.investing.com