Freshworks

Freshworks shares rose to a 52-week high of $13.77 and are up 1.63% year-to-date, while gaining about 75% over the past six months. In Q2 2026 Freshworks reported revenue of $237.4 million and a non‑GAAP EPS of $0.17, both above expectations, marking the seventh consecutive quarter it beat revenue forecasts and reporting a positive GAAP net income earlier than planned. The Employee Experience business delivers ARR of $567 million, more than 7,000 customers pay for an AI‑SKU, and Piper Sandler raised its price target to $12 with a “Neutral” rating. » More on de.investing.com

Freshworks announced at the Oppenheimer conference that it is evolving from pure ITSM into a comprehensive enterprise experience platform and will monetize AI as an integral part of product and pricing (session packages from $0.49; usage‑based billing for Managed Copilot starting in October). The company reports roughly 30% ARR growth with headcount reduced by more than 20%, gross margins in the mid‑80% range, net cash of $664 million and expected free cash flow of $265 million. Management plans selective acquisitions, continued share buybacks and emphasizes cost control on AI token usage to profitably integrate AI capabilities into the core platform. » More on de.investing.com

Freshworks has received FedRAMP in-process status at class C (moderate) for its Freshservice platform and is now listed in the FedRAMP Marketplace. The company has engaged Coalfire for the authorization process and is building the FedRAMP environment on AWS GovCloud (US). Once fully certified, Freshservice will be available to federal agencies as well as state, local, and educational institutions; the platform includes the AI component Freddy AI. » More on de.investing.com