Freshworks

I rate Freshworks as a hold due to macro headwinds, internal restructuring, and AI monetization uncertainty despite solid 1Q25 results. FRSH's 1Q25 earnings showed strong growth in the EX segment and profitability, with a notable 1,100 net new paying customers added. Freddy AI adoption is promising, with significant traction in large deals, but it's still early, representing less than 10% of the customer base.» Mehr auf seekingalpha.com

Freshworks demonstrates strong financial health with 20% YoY revenue growth, expanding margins, and significant cash generation, positioning it on the cusp of profitability. Despite a lower EV/Revenue multiple of 4.4x compared to peers like HubSpot and ServiceNow, Freshworks' fundamentals and growth metrics suggest it is undervalued. The company's AI initiatives, Freddy AI Agent and Freddy AI Copilot, show promising adoption but need continued success to maintain market relevance.» Mehr auf seekingalpha.com

Freshworks presents a compelling "growth at a reasonable price" opportunity, with a 4.0x EV/FY25 revenue multiple, well below many peers. Despite a volatile macro environment, Freshworks reported a Q1 revenue growth of 19% y/y, beating Wall Street expectations and showcasing strong enterprise client acquisition. The company's profitability surged 10 points y/y with pro forma operating margins at 23.6%, driven by reduced sales and marketing expenses, placing Freshworks in the "Rule of 40" category.» Mehr auf seekingalpha.com