TELEPERFORMANCE SE ADR

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client base TP becomes exclusive reseller of Sanas speech understanding technology for many of the world's biggest organizations and most valued brands TP makes equity investment of approximately $13 million in Sanas Close working partnership established to help enhance Sanas' speech understanding model NEW YORK and PARIS , Feb. 19, 2025 /PRNewswire/ -- Global digital business services leader Teleperformance (TP) today announced it has formed a strategic partnership with Sanas , a pioneer in providing Real-Time Speech Understanding. Under the partnership, TP has acquired an equity stake in Sanas through the tech start-up's Series B funding round and will become the exclusive reseller of Sanas' technology to many of the world's largest companies and most valuable brands, spanning a wide variety of industries.» Mehr auf prnewswire.com

Solution is instrumental in improving first-contact resolution, compliance, customer satisfaction, and sales conversions NEW YORK , Feb. 4, 2025 /PRNewswire/ -- Global digital services leader Teleperformance (TP) announced today it was honored with a 2025 BIG Innovation Award for product innovation by Business Intelligence Group for TP's interaction analytics platform that leverages generative artificial intelligence (GenAI) and natural language processing (NLP) to help organizations boost the performance of their customer experience programs. The interactions analytics platform is designed on pre-trained frontier AI models and extracts actionable insights from customer interactions across multiple channels including voice, chat, messaging, email, web, and social media.» Mehr auf prnewswire.com

NEW YORK , Jan. 16, 2025 /PRNewswire/ -- Global digital business services leader Teleperformance (TP) announced today that it received enterprise-wide Social Responsibility Standard (SRS) certification from Verego for the 11th consecutive year. Verego recognized TP among the top industry leaders across all five SRS categories – leadership, ethics, people, community and the environment.» Mehr auf prnewswire.com